New York will now accept digital images from cell phone cameras in 911 and 311 call centers, and use these images in better handling the emergency situations. While This is the first in nation to use digital images in a very innovative use of technology, for a technology that has been used for all things including news reporting, mobile commerce and law enforcement, this is not the first. Boston Police department started using SMS to fight crime in 2006, and others have used it outside of US for crime fighting. And imagine the GPS enabled cell phone also transmitting exact location, along with images, to help authorities find the place, and potentially save lives!
If used effectively and positively, this technology has the potential to change the way law enforcement is done in the coming years.

